Student Advising» email this
Counseling
Students are advised to discuss matters of concern with the appropriate instructor or program director to develop plans for the improvement of performance and to meet required standards. The instructor or program director will arrange for a meeting with the student to advise them related to their overall performance and to discuss the specific areas identified in the student's progress report. A program of remedial assignments or make-up work will be identified and agreed upon to correct any deficiencies noted.
Students are routinely provided with notice of academic progress. Areas of concern, if any, are noted and recommendations for improvement identified.
Records» email this
Securely Protected
All student files, including educational and financial records, are securely maintained and protected against unauthorized access, fire and other perils. Active files are maintained in the Administrative office. Inactive files are maintained in a storage room located within the school's facilities.
The School Registrar is responsible for the maintenance and accuracy of student’s records other than the financial records, as well as the supervision and monitoring of attendance, academic transcripts and leaves of absence. The Financial Aid Director is responsible for the student's financial records. The Accounting Manager in charge of and maintains the student’s accounts records. All records are computerized and secured against unauthorized access.
Transportation, Child Care & Housing» email this
Available Resources
Transportation
The school is located in the City of Fountain Valley and centrally located in the greater Orange County area. As such, the school is located within easy access of several freeway entrances/exits and several bus routes. The school provides ample, free parking adjacent to the school building. No transportation is provided or offered by the school.
Child Care
The school has no facilities for child care arrangements. Students in need of child care are referred to local facilities providing such services or to the appropriate social service agencies that can assist them with child care arrangements.
Housing
Most of our students reside within easy commuting distance to the school. Students must arrange for their own housing. No housing is provided or offered by the school.
Personal Advice» email this
Assistance and Advice
Any students experiencing personal or financial problems are directed to the appropriate person or department for possible assistance and advice. Financial problems are directed to the financial aid director. Problems of a personal nature are directed to the Program Director.
School personnel will offer assistance and advice to the student related to personal problems whenever possible in keeping with the policies of the school and the requirements of the specific program in which they are enrolled. When appropriate, students will be referred to the social service agencies that address their particular need for assistance.
Student Complaints» email this
Policies
Students experiencing difficulties, having concerns or complaints related to school or their prospective programs are encouraged to bring it to the attention of the school. A Participant Grievance Procedure has been established and the procedure is explained to each student within the orientation program. Students sign a signature sheet attesting to their knowledge and understanding of their rights under the grievance procedure.
Schools accredited by the Accrediting Commission of Career Schools and Colleges must have a procedure and operational plan for handling student complaints. If a student does not feel that the school has adequately addressed a complaint or concern, or if the student wishes to address the complaint directly to the Commission, the student may consider contacting the Accrediting Commission. All complaints considered by the Commission must be in written form, with permission from the complainant(s) for the Commission to forward a copy of the complaint to the school for a response. The complainant(s) will be kept informed as to the status of the complaint as well as the final resolution by the Commission.
Please direct all inquiries to:
Accrediting Commission of Career Schools and Colleges
2101 Wilson Blvd., Suite 302
Arlington, VA 22201
Telephone:
(703) 247-4212
An outline of the Commission's Complaint Form is available at the school and may be obtained by contacting the Campus Director.
Transferability of Credits / Units» email this
Policies
Decisions concerning the acceptance of credits/units by any institution other than the granting institution are made at the sole discretion of the receiving institution. No representation is made whatsoever concerning the transferability of any credits/units to any institution.
Students considering continuing their education at or transferring to other institutions must not assume that credits/units earned at this School will be accepted by the receiving institution. An institution's accreditation does not guarantee that credits/units earned at that institution will be accepted for transfer by any other institution. Students must contact the registrar of the receiving institution to determine what credits/units, if any, that institution will accept.
